Privacy Policy

AudienceDig ("AudienceDig", "we", "us", or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, dashboard, and related services (the "Service").

Account information. When you create an account, we collect your name, email address, and authentication details. If you subscribe to a paid plan, our payment processor collects your billing information on our behalf.

Digest data. We collect the YouTube video URLs you submit for analysis and the public comment data we retrieve from those videos to generate topic clusters, tone charts, and audience digests.

Usage data. We automatically collect information about how you interact with the Service, including digest history, feature usage, and device and browser information.

We use the information we collect to provide and improve the Service, generate your audience digests and reports, process payments and manage subscriptions, communicate with you about your account, and monitor the security and performance of the Service.

We share personal data with service providers who help us operate the Service, including hosting, database, authentication, email, and payment processing providers. We do not sell your personal data. We may disclose information if required by law or to protect the rights, property, or safety of AudienceDig, our users, or others.

We retain account information for as long as your account is active and generated digests for as long as needed to provide the Service to you. You may request deletion of your account and associated data at any time, subject to our legal and legitimate business retention needs.

We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You can manage most account information directly from your dashboard settings, or contact us to exercise these rights.

If you are located in the European Economic Area, the United Kingdom, or California, additional rules may apply to how we process your personal data. Where required, we will provide additional disclosures or obtain additional consent consistent with applicable law.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. The "Last updated" date at the top of this page reflects the most recent revision.

If you have questions about this Privacy Policy or how we handle your data, contact us at support@audiencedig.com.